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Help for All Users: Levels of Support

Last Updated: Friday, 09-Jan-2015 12:32:46 PST

Why Upgrade to Latest Version?

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Level 1 Support: Ultimate Experience

For the ultimate experience, I recommend using an Apple Retina device (iPhone 4, iPod Touch 4, iPad 3, iPad Mini 2, or iPad Air 1 or higher). You can also get the same experience, with Mac OS X with 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks, or higher with Safari (included). These Apple devices should be updated, with free updates, as far as possible. Google Chrome will provide the same experience for PC users, for Windows XP or Vista. Chrome or Internet Explorer 10 will work the same for PC users, using Windows 7 or Windows 8. For those using Firefox (on Windows XP, Vista, 7, or 8), or Google Chrome or Firefox, (on Mac OS X or Desktop Linux) these are not actively tested, but should work.

Level 2 Support: Good Experience

For a good experience, I recommend a Non-Retina Apple Device (iPhone 3, iPod Touch 3, iPad 2, iPad Mini 1, and lower). You can also get the same experience, with Mac OS X 10.6 Snow Leopard, or higher with Safari (included). These Apple devices should be updated, with free updates, as far as possible. Internet Explorer 9 or higher, for Windows Vista and Windows 7 users, should provide a good level of experience, as well. Older versions of Firefox may or may not work.

Level 3 Support: Basic or Minimal Experience

Internet Explorer 8 is the lowest/oldest web browser, that my website supports, so you will only get bare bones functionality, with this browser. Windows XP and Vista users should have already upgraded a long time ago and Windows 7 comes, with Internet Explorer 8. There are many ways you can upgrade easily for free.

Consumer Software Choice is Morally Neutral

Even though I don't like older software or Internet Explorer 6-8, you need to make the decision that is right for you. There is nothing wrong with being satisfied with a basic or minimal web experience. Whichever choice you make, be happy that you still do have a choice. That is the beauty of the web and open standards: you are never locked in or out because of a lack of compatibility. That is why I keep all my work in open file formats.

Nobody has the time to be an expert in everything. For some people, it may not be worth the time to learn what a web browser is. It is not your fault that Microsoft refused to make Internet Explorer 6-8 compatible with the web and it should have never been necessary for you to concern yourself with what browser you use, but that is the situation today. That is why I look forward to new consumer electronics from Apple and web based Google and Microsoft software, because with Apple, Google, and the latest Microsoft products you do not need to concern yourself with things like this.

Internet Explorer 9, 10. and 11

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